How To File A Claim

How to File A Claim

Top 5 Tips for Filing a Roof Replacement Insurance Claim

For most homeowners, finding severe roof damage may be a stressful time. It may be necessary to follow up frequently with insurance adjusters, roofing contractors, and, in some situations, your mortgage company while you negotiate the insurance claim process. Rhyne Roofing & Restoration advises that you follow these five steps if you want to be sure that you can manage the insurance claim procedure from beginning to conclusion.

Tip #1: Look for Damage Immediately After a Storm

If you suspect your roof is damaged, call Rhyne to come and inspect your roof. Keep in mind that even if your roof looks intact from the outside, there could be significant internal damage that only a trained roofing specialist can identify. Some insurance policies have stipulations that detail how long you can wait after the damage has occurred to your roof and still have the damage covered under your insurance policy. After a severe storm and as soon as it is safe to do so, have your roof inspected.

Tip #2: Take Pictures and Document Details Related to the Damage

An experienced roofer like Rhyne will know where to look for damage and will be thorough in documenting the damage and how extensive it is. They will often take pictures of damaged areas and submit to you a written explanation of what needs to be repaired and the estimated cost to repair. In some cases, you may have roof damage that is not major enough to warrant an insurance claim and in this case, your preferred roofing contractor can work with you to plan how to repair your roof. In other cases, you will need to get your homeowner’s insurance company involved and will need to provide proof of damage, including measurements, the events of that caused the damage, and dates and times the damage occurred. It is always good practice to take periodic pictures of your roof, especially after maintenance has been completed. Be sure the images are clear and well labeled with the date and time. If possible take several pictures from various angles to accurately show the entirety of your roof and the state of your shingles. This way you can make a more compelling argument and will have visual proof to justify that the damaged areas were not present before the weather event and were a direct result of the weather event.

Tip #3: Contact Your Insurance Company and Find Out What Your Policy Covers

When dealing with extensive roof damage, be sure to contact your insurance company immediately. If you wait too long, you may not be able to submit the claim. Always have a current policy of your homeowner’s insurance handy to review to see what statute of limitations may be in place for reporting damage and what types of roof damage are and are not covered. Keep in mind that some homeowner’s policies have additional guidance detailing the amount of damage that will be covered. For inspections, if your roof is more than ten years old, your insurance company may only cover a portion of the roof replacement cost, based on the depreciated value of your roof. If you are ever unsure of the exact roofing insurance coverage you have, contact your insurance provider. When you submit your roof insurance claim, an insurance adjuster will be sent to inspect the damaged areas and determine the cost that the insurance company will pay out to repair or replace your roof.

Tip #4: Choose Rhyne Roofing & Restoration As Your Roofing Contractor

Assuming your roof insurance claim is covered under your existing homeowner’s policy, you will be given funds to repair the damage. At Rhyne Roofing & Restoration, we are roof replacement specialists who will work with you to make sure your claim is submitted promptly, and you can get the maximum reimbursement for your roof replacement.

Tip #5: Keep an Eye Out for Contingency Contracts

Most roofing contractors will provide a free roof inspection and a free roof replacement estimate. However, watch out for contingency contracts that may be disguised as inspection reports. By mistakenly signing one of these contracts you are agreeing to give the job to that roofing company, if your insurance claim is approved. Remember, when you are gathering estimates, you should not have to sign anything. If you are pressured into signing something, it is a tell-tale sign that it is time to pursue a more trustworthy roof replacement contractor. Checking the better business bureau website and selecting only those roofing companies that have an A- or better rating is a good way to narrow down your list of options to only those roofing professionals who are capable of doing quality work.

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